Product Details
Your Around-the-Clock Online Customer Service Representative
How it works?
It is an always-available and helpful colleague who consistently addresses customer inquiries across various platforms, including the website and social media channels such as Facebook, Messenger, and Instagram.
It operates according to clear guidelines, effectively identifies promising leads, and either books them directly or refers them to you. Her responses are characterized by precision, patience, and a friendly demeanor.
Who needs it?
1. E-commerce & Online Stores
High volume of inquiries about products, shipping, returns, order status
Need 24/7 support to reduce cart abandonment and boost sales
2. Retail Brands (Fashion, Beauty, Electronics, etc.)
Constant product questions on social media (Messenger, Instagram)
AI can handle FAQs, promotions, and guide buyers to checkout
3. Restaurants & Food Delivery Services
Frequent questions on menu, hours, delivery, reservations
AI can auto-respond on Facebook, WhatsApp, or website chat
4. Healthcare Clinics & Beauty Salons
Handle appointment bookings, pricing questions, and service FAQs
AI ensures prompt responses even outside office hours
5. Education Providers & Training Centers
Inquiries on courses, registration, schedules, fees
AI gives instant answers, improves enrollment conversion
6. Freelancers / Coaches / Influencers
AI manages DMs, appointment requests, and service FAQs
Maintains professional response rate across platforms